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The original item was published from 4/5/2022 10:15:45 AM to 4/5/2022 11:24:05 AM.

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District News

Posted on: April 5, 2022

[ARCHIVED] Payments not reflected on statement


Due to recent billing delays payments made on accounts are not being reflected on the account statement in monthly bills. Until these billing delays are resolved the District is not assessing any late fees or turning off services.

These billing delays may affect the billing periods for accounts set up with autopay on the Xpress Bill Pay website.  If your account number begins with 1, 9, 10 or 14, your next autopay payment will be processed on April 9, 2022. If a payment has been made only the correct amount will be processed.

The District would also like to note that the address on the return envelope in District bills has changed. The new address for the return envelope is:

Payment Processing

P.O. Box 494

Pleasant Grove, UT 84062-0494

In addition to payments by mail the District does offer multiple payment options including:

Online via Xpress Bill Pay

By Phone at 303-288-2646

In Person or Drop Box located at 6595 E 70th Ave, Commerce City, CO 80037

We sincerely apologize for any inconvenience during this time. For any questions or comments please contact us at 303-288-2646.

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